Mercari item arrived damaged.

Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.

Mercari item arrived damaged. Things To Know About Mercari item arrived damaged.

Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. CryptoIt depends on whether or not it's deemed carrier damage or insufficient packaging by the sender. If it's deemed carrier damage they will get paid too. I have never heard of Mercari actually deem it anything other than insufficient packaging even with UPS Pack n Ship service. Hi guys.Item damaged before delivery. Has this happened to anyone else where ups marked damaged before delivery when selling an item? I got an email notification from Mercari about this and now I'm unsure what to do Related Topics ... Expensive item not arrived.So, pretty much I ordered an gaming console from a seller on Mercari & they shipped via UPS. When the package arrived it was damaged badly and to make things worse seller didn’t put any padding or protection on console in a box 5x the size of the console.How to identify hurricane damaged trucks, cars RV's motor cycles boats: Ripoff Report Investigates HELPFUL RESOURCES Covid-19 coronavirus ... I bought an item on Mercari. It arrived broken so I contacted them to report that and the fact that I could not access my account. I was told, by the first person in this event, that someone would contact ...

One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ...UPS clearly damaged my item too and Mercari denied the claim also due to insufficient packaging. My package must of been used as a soccer ball by UPS. There was nothing I could do. I don't sell fragile/expensive items on Mercari anymore. I hope it turns out different for you though! Reply More posts you may like.Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through …

Be honest. You received a completely filthy, possibly hazardous, item with undisclosed damage. There's no need to "spare feelings". This seller clearly did not think about yours. Reviews are to warn other buyers. Also, I'd rather spend an additional $30 to buy a clean item than do the burden of cleaning and/or dealing with hazardous ...

On Mercari's website, it states that "if you sent the wrong item, contact our Help Center. Do not use a label twice." So, I would ask her to contact their Help Center. I contacted Mercari and they said they did release funds to her and I shouldn't do anything else. I don't know what this seller is trying to do if she's been paid, but she keeps ...7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter and show them your proof. In that case, Mercari should refund you and suspend the buyer. 8/ If the PS4 is really not damaged and is working correctly, then you should ...As the title states, I was shipping a fragile item that arrived broken. The seller has not rated me yet luckily, she very kindly (but sadly) messaged me and told me it arrived broken. ... If you are able to prove that you followed Mercari's packaging guidelines, Mercari will refund the buyer and release your funds to you also. The buyer can ...The item must match one of the specific return-eligible conditions, such as being significantly different from the listing or arriving damaged. Mercari's team will assess the return request based on the listing details and the evidence provided by the buyer, including photos and descriptions of the issue.

today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ...

Fragile & bulky items. Mercari Local Skip the shipping entirely with Local delivery. You get: Contact-free, same-day pick up and delivery; Recommended for: Fragile and bulky items that require extra care in transit; See details. Recommended. Prepaid label Save up to 39% off retail carrier rates. Straight to your inbox.

I've received more than 1 item from Mercari that 'wasn't quite right' and usually it's because they got the item in a salvage of some sort. ... all businesses have damage, returns, scammers, etc. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments) ...Receiving a faulty item or a damaged parcel is the last thing you want, regardless of the app or platform you tend to use for your purchases. If your Mercari order went wrong and caused you stress or dissatisfaction, it's time to learn more about getting the best out of their refund policy. How To Request a Mercari Refund With DoNotPay64K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Yeah you aren't worth the hassle. I get it in this situation it probably arrived damaged but as a seller I just assume the buyer broke it and tried to get their money back. There's thousands of ... The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item. I take photos of the packing process and the packaging, and it literally does not matter - Mercari has always sided with the buyers (including 2 who deliberately damaged their items to make their case). I have a few awesome repeat customers on Mercari so I'm staying for now, but I'm already transitioning to local sale pages.Buyer messaged me individually and told me that item was broken. I told them to report it as “damaged in transit” to Mercari. They messaged me saying they didn’t have that option but would continue looking. It has been several hours and they still haven’t filed a claim. I haven’t gotten an email or anything from Mercari that the buyer ...My order was returned to sender. If your order was returned to the seller, send them a message and see if they plan to reship the package with a new tracking number. If your seller needs a new shipping label, please contact us via the Help Center, and we'll be happy to help. Please keep in mind that the original shipping label can not be reused ...

Buyer purchased item from me on Mercari on Dec 10, item was dropped off at post office on Dec 11. As of Jan 1 item still was not delivered. Buyer was patient (thank goodness) as they were also a seller on Mecari as well and understood the USPS holiday shipping woes. ... Jan 1 buyer contacts me and says all their other packages have arrived and ...You can go ahead and notify Vinted (Help > Parcel didn't arrive), make sure you mention the message and/or attach a screenshot of the tracking message. You can otherwise wait for the delivery to time out and request a refund then, but might take a while. Probably wasn't packaged properly but yes just get in contact with Vinted and you'll ...FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ... The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item. One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ...I had a buyer say their item arrived damaged. I'm not sure what they did, but Mercari refunded them AND released my funds. ... There's a price threshhold (I think $10) and if the item is below that, Mercari just refunds on their dime. Seller keeps the money, buyer keeps the item. Reply reply [deleted] ...

I've received more than 1 item from Mercari that 'wasn't quite right' and usually it's because they got the item in a salvage of some sort. ... all businesses have damage, returns, scammers, etc. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments) ...This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry.

Think about it logically for how damaged the box was and how minor the damage to the item was, considering that the shipping box was completely destroyed the item would have far more extensive damage if it was packaged improperly." But in my case the shipping box looked like it got ran over and the packaged item had a very minor dent in the corner.I am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it …Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. ... Damaged in Transit. For items damaged in transit, support requests must be filed within 3 ...Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer's photos and determine whether or not I'll be compensated.Mercari is a joke when it comes to this kind of crap. Best thing to do is now is also state that your returning it because it arrived damaged also, and make sure to put a couple marks or tears on it so the seller will have a hard time selling it. That's what I always did with counterfeit stuff I was returning.Mercari isn't a full time job for most people, and I don't understand how there are so many buyers utilizing Mercari who expect so much from the individuals that they buy items from. I can't always drop a package off at the post office the instant that a buyer purchases an item. ... r/Mercari • Item arrived broken and this is the ...Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.The buyer received the lot (after haggling the price down from an already low $31 for a lot of 32 comics with free shipping) and rated me 3 stars because the items came damaged and when he opened the package the items themselves were "lacklustre." Not sure what lacklustre means or what he was expecting to feel as they arrived?

1 Share. Sort by: No-Cartoonist8495. • 2 yr. ago. So first make sure you do NOT rate the purchase or you won’t get your money back. There should be an option for you to file a …

I shop on Mercari. Have had good and bad experiences, just like eBay and Etsy, but mostly good though. Mercari just updated it's fee policy. Sellers no longer have to pay a fee to list items. Buyers now have to pay a "processing fee" and a "payment fee", so revenue that Mercari got from the seller listing fee is now being taken from buyers!

313 reviews for Buyee, 2.3 stars: 'For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On the watch were also mismatched serial ...Product arrived damaged help . Hello, this is my first time receiving a product and package damaged and I was wondering what I should do first. Do I first contact Mercari, the seller, or fedex, the shipping service used? ... I tried clicking on the "issue with item" button on the mercari app but I can't find any option that's about a ...Can coloring my hair damage my scalp? Visit HowStuffWorks to learn if coloring your hair can damage your scalp. Advertisement For some people, changing hair color is like changing ...evieeeeeeeeeeeeeee. •. in a sense both yes and no - the shipping company is the one responsible for the damage and can be claimed against for compensation, but the main responsibility comes down on the seller to seek reimbursement from the shipping company... for example if the seller decided not to contest it with the shipping company, they ...You're rating on the experience, not the item. Just because item arrived safe and sound but was packaged terribly doesn't mean the next will be the same. Edit: people really are getting stuck on my phrasing "experience." What I mean is the service. The packaging, the item, the seller responses, the speed, etc, are all part of the ...71K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ...The photo of the item shows that there was a mark on the box i assumed was part of the design. The buyer is saying its a water mark. It was clearly…Later that day, I opened the case stating that the item was smoke damaged, specifically using the "odor" category for the case. The case was summarily closed out in favor of the seller, with the stated reason that odors are not valid return reason for items purchase on Mercari. Later, upon extensively reviewing the seller's feedback, there were ...Make sure your sealed envelope is: Weight: Under your label’s weight limit. Length: Between 5 and 11 1⁄2 inches. Width: Between 3 1⁄2 and 6 1⁄8 inches. Thickness: Up to 1⁄4 inch – with no lumps. No bubble mailers, cardboard, or plastic packaging – the envelope should be flexible. Max shipping protection is $20.Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days minimum) you should be approved and if the seller chooses to get the item back, you will be provided with a shipping label to return the item. (Mercari pays for the return shipment.)Buyer messaged me individually and told me that item was broken. I told them to report it as "damaged in transit" to Mercari. They messaged me saying they didn't have that option but would continue looking. It has been several hours and they still haven't filed a claim. ... Buyer deliberately damaged item and opened a case to get a refund.

Question about Mercari Shipping Protection - Damaged Item. Hi! I have a lot of experience selling items on Mercari and eBay so I'm familiar with how to package things safely, but I just got a return request for an item that was damaged during transit. I bought a UPS shipping label via Mercari so it should be covered by their shipping protection ...So the package arrived today, buyer created a return request and said items arrived damaged. She uploaded pictures where there was a cut on the side of the dress, holes in the lace and the tag was cut off so it could be any size and not what I said. ... As long as you pack items the way Mercari wants you to and you document it you'll be ok in ...My buyer's package was suppose to arrive on the 13th of this month. However the tracking stated "A notice of the attempted delivery has been left. No secure location available.". Their package has been sitting in the post office since then. I assumed they would pick it up, but I just checked the tracking and it added "Reminder to ...Stuck with a broken item. Experience. We all seem pretty aware of the point that Mercari has a habit of automatically refunding the buyer and not asking for a return of the item. I'm on the other end of that now. I recently purchased a game that was described in good condition and seller states they have no issues with it.Instagram:https://instagram. sport clips haircuts of sanfordverizon commercial dramatic dad actorslazy gecko sailing and adventuresbustednewspaper shelby county ky r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ... who are the current hsn hostspatco to atlantic city Buyer claims it arrived damaged so Mercari refunded her, then I asked to see the proof pictures. Buyer's picture has 5 spoons, but I only ever had 4 to start with. So her picture has an extra one in another color I never had. ... (for damaged items). It pays to have the extra layer of security and use Mercari's labels. Reply reply imax theater rockford il It was insane!! High anxiety all week because Mercari gives you 3 days for the package to scan if it doesn't originally scan like it should after being marked as dropped off at the post office. I think the buyer can request a refund after those 3 days. Thankfully, my package scanned and arrived on the 3rd day 😭 This has happened to my sister ...Did you ship through Mercari or on your own? If you shipped with Mercari you could file a claim since they have shipping protection ... Always wrap fragile stuff way more than you think you need to. I had one item arrive via fedex that was broken INSIDE the bubble wrap that was taped shut. I personally didn’t fault the seller since it was ...